Pfanstiehl 165-DS73 Diamond / Sapphire Needle

We will accept merchandise returns subject to the guidelines below. At our option, we will replace the product or refund your payment.

Please read these guidelines before requesting a return.

Contact us at 1-800-606-2782 ext 151 or via email at Sales@MarVac.com to obtain a Return Materials Authorization (RMA). The RMA must accompany your return to ensure that your account is properly credited.
Merchandise must be returned to the address indicated on the RMA in original packaging and in resalable condition within 30 days of the original invoice date.

Defective merchandise may be returned within 60 days of the original invoice date and need not be in original packaging.

Sorry, COD returns cannot be accepted. Return freight charges must be prepaid.
Parts returned due to customer error will be subject to a 15% restocking charge.
Special Order items or items noted as "Non-Cancelable/Non-Returnable" are not returnable.
Return Address

MarVac Electronics
2001 Harbor Blvd.
Costa Mesa, CA. 92627

ATTN: Returns Department

MarVac Electronics can not issue refunds on the following items:
Any item that has been used, installed, abused, opened NTE parts, semiconductors, relays, EPROM programmers, EPROM erasers, batteries, cut wire, cut sleeving, or any other item cut to length, special orders, tools, testing equipment and freight/transportation charges.

Warranty
MarVac Electronics is a distributor of many different manufacturer's products. Any warranty related issues will be covered by and limited to the respective manufacturer's warranty policy. Please contact us to inquire regarding a specific manufacturer's warranty policy.

Limitation of Liability
MarVac Electronics is not liable for any special, incidental or consequential damages including, but not limited to, damages resulting from loss of profit or revenue, recall costs, claims for service interruptions or failure to supply downtime, testing, installations or removal costs, costs of substitute products, property damage, personal injury, death or legal expenses.

Product Application Limitation
Products sold by MarVac Electronics are not specifically designed, manufactured or intended for critical use in end products which are used for nuclear facilities applications, human implantable devices or life support systems. MarVac Electronics is not liable, in whole or part, for any claims or damages resultant from such use.